E5订阅被禁联系客服后不太明白这个MCA转换是什么意思

smallnet

前几天发现我的E5订阅于去年12月24日被禁用，问题是被禁用前，前几天才收到续期到3月份的邮件，所以一直就没关注，直到前几天要用才发现被禁用了，就搜索论坛才知道那时候好多人被批量封禁了。我就联系客服，刚刚才给了我明确回复，如下文。我不太理解，请问这是能恢复的意思还是就这样了，别想着恢复了？

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Hi Admin,

Good day to you!

Sorry for the late response, it was a holiday in our Billing Department region therefore it takes me more time than expected to contact them. Regarding your concern, the E5 (trial) Dev license is the legacy license and no longer support from our service. At the moment we are migrating our billing system from MOSA to MCA to utilize user experience with Billing session in Admin center. All subscription in the MOSA will be disabled and migrate to MCA. This might be the reason for your license disabled.

I totally understand this is not your expectation, and I tried my best to find any possibility to assist you; but this is all I can do since it was the confirmation from Billing Department for this legacy license.

Thank you for your understanding.

Best Regards,

Office 365 Support Engineer
Microsoft Customer Service & Support