|
邮件原文:
Hi baba,
This is an update to the previous email titled 'Ongoing Investigation - Possible SSR Block in China'. We have confirmed that on 24/01/18 at around 09:00 AM (CST) which we believed the Great Firewall of China (高墙) began blocking all IP addresses associated with Shadow Socks (SSR/SS) installations, and some IP addresses that were flagged as false positives were also blocked.
We are not 100% sure with regard to the block, however, we asked multiple clients if they had installed SS or SSR on their cloud server, which majority of them had answered yes
If your server(s) were affected by this block, you can add an additional IP at a cost of $0.5 /mo in order to temporarily restore its service. We still are not 100% accurate weather 高墙 identifies SSR or SS, however, we assume so.
If you did not have SSR installed in your instance and your IP address was still blocked, please open a support ticket and send us the details of your service interruption so that our team can assist you with swapping an IP
Since we have no way of restoring the connectivity of the blocked IP addresses or preventing them from getting blocked by the 高墙 in the future, we will be adding newer IP ranges.
Thanks and Regards,
The CloudCone Team
百度翻译:
嗨,爸爸,
这是在中国的以前的邮件标题为“正在进行的调查可能的SSR块更新”。我们已经证实,在24 / 01 / 18在上午09:00(CST),我们相信伟大的中国防火墙(高墙)开始封锁所有的IP地址与影子的袜子相关(SSR / SS)的设备,和一些IP地址被标记为误报也被封锁。
对于这一块,我们还不能确定100%,但是,我们询问了多个客户端,如果他们在云服务器上安装了SS或SSR,大多数用户都回答了是的。
如果您的服务器受到此块的影响,您可以以0.5美元/美元的代价添加一个额外的IP,以便临时恢复其服务。我们还没有100%准确的天气高墙标识SSR或SS,然而,我们认为如此。
如果您没有安装在您的实例中的SSR和您的IP地址仍然被阻塞,请打开一个支持票,并发送您的服务中断的细节,使我们的团队可以帮助您交换IP。
因为我们没有办法恢复封锁IP地址的连接或防止未来被高墙封锁,我们将添加新的IP范围。
感谢和问候,
CloudCone Team |
|