We’re sorry to hear about the issues you’ve been facing. Would you like to be moved to our HKDC1 instead? It is known for being much faster than the one you’re currently located in (HKDC2). Let me know if you’d like that done or you still want a refund.
Regards,
Erik S
Management
Tel: +44 203 886 0833
Web: www.enoctus.co.uk
Thursday, February 8th, 2018 (05:02)
1 1
Client
Excuse me,my vps was set up in January 10, 2018, 4:40 AM,But I often can not connect,so Please help me for refund, thanks.