This is Jess with Ubiquity Hosting Solutions. We noticed that you have outstanding invoices totaling $297.00, and wanted to inform you that service may become disconnected if these invoices are not paid. Please let us know if you are receiving this message in error.
I'm not able to find a cancellation request in the ticket system. If you did cancel previously, could you please provide us with the ticket ID? Per our terms of service, we require at least 72 hours notice prior to the renewal date. You may review our terms of service here: http://www.ubiquityservers.com/tos.php .
I'm sorry, but we cannot cancel the account until at least the first overdue invoice has been paid. Please let us know when this has been done. Thank you!
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