Dear valued customer, Firstly, thank you for using our services. Secondly, we are writing to inform you that we are facing a hardware issue on the server node which was hosting your VPS's IP: 173.249.*.* Unfortunately we don't have an exact time frame, but , please know that our team is diligently working to resolve the issue as promptly as they can. We will inform you once the node is booted again. In addition, we will temporarity stop providing storage KVM VPS in Phoenix, AZ next time. If you would like to request the refund, please contact us again via support ticket We apologize for any convenience this may cause and thank you in advance for your understanding and cooperation. Sincerely,
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